Be My Eyes
Get visual help from sighted volunteers, an AI describer or company support lines, all from one free app
by Be My Eyes ApS · listed Oct 21, 2026
Quick verdict
An easy recommendation for anyone with low or no vision: it is free, accessible and gives several ways to get help in one place. Just treat AI answers as a helpful guess rather than gospel.
Best for People who are blind or have low vision who want quick visual help from volunteers or AI, and sighted people willing to volunteer
Reviewed by AppsPicks on Oct 21, 2026. How we review
Be My Eyes review
Be My Eyes is built for people who are blind or have low vision who sometimes need a pair of eyes on something: a label, a screen, a form, an outfit. You can start a live video call with a sighted volunteer, send a photo to Be My AI for a spoken or written description you can ask follow-up questions about, or reach a company's support team through a directory of participating businesses and blindness organisations. Sighted people can also sign up as volunteers and get the occasional call.
In practice it works like a quick, low-pressure way to ask for help. Volunteer calls connect you to whoever is available in your language, and the AI option suits moments when you would rather not talk to a person or just want a fast read of a photo. The app is designed to work with screen readers, and everything costs nothing to use.
Why we picked it: It combines human help, AI description and direct company support in one accessible app, free of charge and available around the clock.
Watch out for: AI descriptions can be wrong, so double-check anything safety-critical like medication, and volunteer wait times and language coverage can vary.
What we like
- Live video help from volunteers at no cost
- Be My AI describes photos and answers follow-up questions
- Direct access to participating companies' support teams
- Volunteers available in many languages around the clock
- Works on both iPhone and Android
What could be better
- AI descriptions can contain mistakes
- Volunteer calls depend on who is available at the time
- Company support directory only covers businesses that have signed up
Questions about Be My Eyes
Does Be My Eyes cost anything?
No. The stores list it as free with no in-app purchases, and the developer says the service is always free for blind and low-vision users and volunteers.
Is it available on iPhone and Android?
Yes, it is on both the App Store and Google Play.
Can I use it offline?
No. Volunteer calls, AI descriptions and company support all need an internet connection.
Can sighted people use the app?
Yes, sighted people can register as volunteers and receive calls from users who need help. Be My AI is intended for users signed in as blind or low vision.
What about privacy on video calls?
Volunteers can see whatever your camera shows during a call, so it is wise to avoid pointing it at sensitive documents or personal details unless needed. Photos sent to Be My AI are processed by an AI service, so check the privacy policy if that matters to you.
From the developer: how Be My Eyes describes itself
People who are blind or have low vision now have three powerful tools in one with Be My Eyes.
Worldwide more than half a million people who are blind use the innovative Be My Eyes app through their smartphone to get visual description when they need it. Connect with more than 7 million volunteers. Or use the latest AI image describer. Or connect with dedicated company representatives to help with their products. All in one app.
Connect with Be My Eyes volunteers speaking 185 languages and available – for free – 24 hours a day, 7 days a week.
Our newest feature, ‘Be My AI’, is a pioneering AI assistant integrated in the Be My Eyes app. You can send images via the app to Be My AI, which will answer questions about that image and provide conversational AI generated visual descriptions for a wide variety of tasks in 36 languages. Be My AI is powered by artificial intelligence and is able to provide assistance in a wide variety of situations, from checking makeup before a night out to translating text from hundreds of different languages.
Lastly, our ‘Service Directory’ section allows you to connect directly with a wide range of companies for support with their products and services as well as organizations within the blindness community
FREE. GLOBAL. 24/7.
Be My Eyes Key Features: • Get assistance on your own terms: call a volunteer, chat with Be My AI or contact a company representative. • Volunteers and Be My AI available globally 24/7 • Always free of charge • 185 languages worldwide in 150+ countries
What can Be My Eyes help you with? • Using home appliances • Reading product labels • Matching outfits and identifying clothes • Helping to read product expiration dates and cooking instructions • Reading digital displays or computer screens • Navigating TV or game menus • Operating vending machines or kiosks • Sorting music collections or other libraries • Sorting and dealing with paper mail
What the World is Saying About Be My Eyes:
“It was just amazing that someone from the other side of the world could be in my kitchen and help me with something.” - Julia, Be My Eyes user
“Having access to Be My AI has been like having an AI friend by my side all the time describing things to me, giving me unprecedented access to the visual world and helping me be more independent.” - Roberto, Be My Eyes User
“The tie-up between Be My Eyes and Microsoft is fantastic! I don’t know what I would have done to fix my PC issues without their help. Well done!” - Gordon, Be My Eyes User
Text from the app store listing, quoted for reference. Our own take is above.
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